I am a firm believer if you are ever going to complain about a situation, you in turn have to give accolades. I received my approval for NOVAK on Tuesday the 16th and received my clear to close on Friday, the 19th. FOUR DAYS!!!! The consistent and AWESOME involvement with my files on the part of my rep, John Salerno, the amazing job from the opening department, Juan Pujols, FHA relations, Erica at the lock desk, your closing department, and all those that made this possible, verifies again for me why every sold loan I have is submitted to REMN if it meets the guidelines. The turn time for approvals and the ability to close a loan the same day as receiving a clear to close is outstanding and this email is to insure that the appropriate recognition is given.